Apple At Home Advisors

May 6th, 2013

Apple is looking for at home advisors. As an Apple At-Home Advisor, you’ll be supporting many of their popular products, from iPhones to iPads to MacBooks to desktop Macs.

Your duties include listening to their customers and use your technical expertise, creativity, and passion to meet their needs.

Qualifications:

  • Professional troubleshooting expertise or proven technical ability
  • Customer service focus and passion for support
  • Discipline to work remotely from home
  • Availability to attend approximately five to six weeks of required online training on a fixed schedule that may include weekends
  • Flexibility to work between the hours of 5:00 a.m. CST and 11:30 p.m. CST including weekends, with the possibility to flex up or down hours depending upon business needs
  • Successful completion of a pre-employment assessment and criminal background check
  • Successful completion of initial training
  • Minimum typing speed of 35 wpm
  • At Home Qualifications
  • A quiet workspace, ergonomic chair, and desk
  • High-speed Internet service (2Mbps or better) from a reliable provider
  • A dedicated telephone land line from a reliable carrier

 

They will train you to troubleshoot and provide you with an iMac so you can work from home.

To learn more about opportunities at Apple, visit http://www.apple.com/jobs/us/aha.html


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