At Home Vacation Planning Counselor

March 11th, 2013

Wyndham Vacation Ownership is looking for self-motivated, organized, and achievement-oriented individuals to service our owner base in a telecommuting or ‘At Home Agent’ environment.

Job Duties:
  • Demonstrate a passion for excellence, a love for service and an innate ability to solve problems to meet our owners’ needs
  • Educate our owners on the details of their product so they can maximize the value of their ownership
  • Create a positive work environment by maintaining the highest level of ethics and integrity consistent with Wyndham Vacation Ownership values
  • Provide service that will WOW our owners and their guests, maintaining a positive brand image and company reputation
  • Utilizing solid judgment, product knowledge, technical knowledge, and problem solving, be able to offer detailed insight and alternatives to help owners book their dream vacations
  • Actively participate in driving the culture of our company
  • Remain open to providing and receiving feedback; work with your manager to develop and hone your leadership skills
  • High School Degree or equivalent.
  • Ability to work from home.
  • 6 months of customer service experience
  • Solid ability to multi-task with strong computer navigation capabilities
  • Exceptional listener with the skill to effectively communicate.
  • Able to exercise good judgment in making decisions
  • Team-centric and positively motivated to delight our owners and their guests
  • Able to prioritize multiple tasks, convey a sense of urgency and remain detailed oriented in a fast-paced environment
  • Quickly learn and apply new information; be open to change
  • Enjoy talking to different people every day


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