Bilingual Part-timeWork-at-Home Client Services Rep

October 2nd, 2013

General Electric is seeking to hire bilingual part-time work at home client service reps to server as the main point of contact for consumer applicants who are looking for answers regarding their Healthcare or Retail financing programs. You will be responsible for reviewing and analyzing credit applications, credit bureau information, communicating credit decisions, and providing support for customer application issues.

You must be physically located within a 65 miles radius of the GE Capital office in Phoenix, AZ — and  be able to attend training for up to 3 weeks on-site and virtual self-paced, a combination of full and part-time days.

Responsibilities:

  • Handle inbound consumer applications.
  • Review and Analyze credit applications and credit bureau information in order to make credit decisions, as per set underwriting system guidelines.
  • Effectively communicate credit decisions including credit line increases.
  • Exercise loan authority of $5,000 to $20,000 within compliance and risk guidelines.
  • Provide guidance and education on various application channels.
  • Maintain and improve customer/client relations in a high-touch, oriented environment.

Qualifications:

  • Must be fluent in both English and Spanish
  • Minumum of 6 months of customer service experience of any kind or equivalent military experience.
  • Basic Math Skills – Arithmetic computation.
  • Must have or be able to obtain high-speed internet service
  • Must have or be able to obtain land-line phone service
  • Ability to work a shift encompassing a variety of operating hours and days of the week, including weekends. Holidays as required.
  • You must be 18 years or older
  • You must have a high school diploma or equivalent

 

If you are interested in this work at home customer service job, please visit the original job listing here: https://xjobs.brassring.com/TGWEbHost/jobdetails.aspx?jobId=1120667&partnerid=54&siteid=5351

 


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