Call Center Representatives (work from home)

November 12th, 2012

Staffmark has opening for 100 people to enter a 120 day paid-training program as call center representatives for one of their customers who has been a leader in setting up an extensive virtual customer service network throughout the US. Various schedules are available.

In addition to call center advancement opportunities, they offer a comprehensive benefit package that includes:

  • Paid Time Off beginning day one (no accrual period)!
  • Free Customer Product (a monthly service which will save you $130 a month)!!
  • Incentive & Award Programs
  • Group Insurance Plan

Starting hourly wage: $9.00 plus. 10% differential for bilingual Spanish skills

Duties:

  • Perform call center customer service functions from home based office
  • Attend virtual customer service training classes to learn the job from 10:00 am to 7:00 Monday through Friday for 120 days
  • Work EVENING SCHEDULE that includes SATURDAYS AND SUNDAYS once training is complete.
  • Receive inbound calls throughout the US and assist customers with programming, equipment and account needs
  • Provide troubleshooting and ensure one-call resolution
  • Offer enhanced services to customers
  • Utilize call center computer technology to input, track and report customer issues
  • Meet daily quality goals and customer survey performance metrics
  • Perform data entry functions and documentation.

Visit the job posting here for more details and to apply.

Click here for other current work from home job openings.


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