Call Center Sales Reps

September 16th, 2013

PODS seeking work at home call center sales reps.


  • Describe and sell services, products and promotions to potential, new and current customers while working in the PODS National Call Center.
  • This position requires strong verbal and written communication skills, PC proficiency.
  • Accurate typing, multi-tasking and detail-oriented skills.
  • Answer incoming calls promptly after completing the previous call; access customer database or other electronic files and/or paper reference materials; update customer records and documents, calls, record action taken, and list any follow-up action required.
  • Assist other Representatives and Supervisors, as directed.
  • Prior call center sales and customer service experience; experience meeting and exceeding set sales goals.


  • Provide customers with container rental and associated product information, establish quotes and close sales
  • Capture all data elements required for the sale and ensure customer understands products and services offered by PODS
  • Explain benefits of PODS products to potential customers and apply advanced sales skills to secure the sale
  • Solicit information from the customers and evaluate their needs to match our product line to ensure customer requirements are met
  • Meet or exceed sales goals
  • Capture and input information for the scheduling of the initial delivery, pick up, redelivery, and final pick up of all customer’s PODS® brand containers


  • High School Diploma or GED
  • 1 Year of Call Center Experience
  • Pentium-Class PC Equipped with; Windows XP, 2GHz, 2GB, and minimum 17 inch monitor
  • Excellent written/verbal/interpersonal communication skills sufficient to communicate and interact effectively with customers and co-workers
  • Effective listening skills
  • Ability to identify needs through oral communication
  • PC proficiency with experience using Microsoft Word, Excel and Outlook
  • Possess strong problem solving and conflict resolution capabilities
  • Ability to work well within a quota driven environment


facebook like