American Express is looking to hire a consumer travel counselor. Although this position is Work at Home, the candidate must reside within the Chicago-Naperville-Joliet, IL-IN-WI Metropolitan Statistical Area, which includes the following counties:
Chicago-Aurora-Joliet, IL Metropolitan Division, Cook County, DeKalb County, DuPage County, Grundy County, Kane County, Kendall County, McHenry County, Will County; Gary, IN Metropolitan Division, Jasper County (IN), Lake County (IN), Newton County (IN), Porter County (IN), Lake County-Kenosha County, IL-WI Metropolitan Division, Lake County (IL), Kenosha County (WI).
- Minimum of 3 year recent experience selling domestic and international travel services
- Strong international air booking experience is required; in combination with car and hotel highly preferred
- Computer reservations experience required, Sabre is preferred
- Passion for serving customers with proactive solutions
- Effective strong consultative selling skills and the ability to listen to the customers’ needs, in turn offering confident recommendations,
- Previous call center experience is preferred
- Ability to work flexible shifts including nights and weekends is essential
Candidates must be available to work between the hours of 5:00am – 12:00am CT, Monday – Sunday (7 days / week). Hours of operation may change due to business need.