Customer Advocate

July 8th, 2013

EllisLab is looking to hire a work from home customer advocate. As a customer advocate, you will be interacting with the best of web professionals on a daily basis, helping them troubleshoot and solve issues related to building, developing, and maintaining websites using ExpressionEngine.

In addition to being experienced with ExpressionEngine, you are familiar with basic concepts behind CMS software and understand how websites are built. Working from “home” appeals to you and you are legally able to work in the United States.


  • Focused on an excellent experience for each customer.
  • Learns quickly and is generally self-sufficient in finding resources and understanding difficult concepts.
  • Experience in stressful customer service and technical support environments.
  • Skilled in communicating clearly through written mediums, especially concerning technical concepts.
  • Experience with HTML, CSS, and other web technologies used in web design.


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