Customer Service Rep

August 29th, 2013

Nordstrom.com is currently hiring Customer Service Specialist (Work at Home Agent). Must be a resident of the state of Iowa.

Responsibilities:

  • Process orders for customers via live calls and enter data into order entry system
  • Provide customers with critical product information that insures the proper fit and customer satisfaction
  • Suggest additional products on each order call
  • Successfully resolve all customer service inquires’
  • Share fashion trends and product recommendations for the ‘must haves’ of the season
  • Participate in team and building events
  • Follow through on customer commitments in a timely manner, going above and beyond to exceed customers expectations

Qualifications:

  • Must be a resident of the state of Iowa
  • 6 months experience in retail sales preferred
  • Excellent telephone and written communication skills
  • Demonstrated problem solving skills coupled with the ability to remain solution orientated at all times
  • Minimum high speed Internet connection of 15Mbps Download/2Mbps Upload (non-reimbursed, can not be wireless connection)
  • Provide a secure and distraction free work environment
  • Ability to be flexible during peak hours and severe weather

APPLY HERE: https://nordstrom.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=305367&src=JB-202


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