Customer Service Rep With ShopNBC

September 24th, 2013

ShopNBC is hiring work at home Customer Service Reps to serve as the first contact customers have with the company.

In this work from home position you will responsible for handling of customer needs including: answering inbound calls to assist customers in placing orders, completing transactions in real time, working simultaneously with multiple software applications, consistently following up on promises and commitments on a timely basis, and appropriately identifying and escalating unresolved issues.

Requirements

  • High School Diploma or GED
  • Able to work part-time; estimated average of 20-25 hours per week. Must be available and flexible to work within the timeframe of 4:00PM – 1:00AM, 7 days a week to include a minimum of 8 hours across the weekend. Candidates who desire to work all weekend hours are welcome.
  • Must meet the Minimum Technical Requirement and Internet Service Providers.
  • Must live in within 60 miles of Bowling Green, KY
  • Must be able to come on-site to the headquarters for 1 week of paid training.
  • Highly PC literate and have their own PC with a reliable high-speed Internet connection
  • Able to type 35 words per minute
  • Prior call center experience preferred

To learn more about this work at home job please visit the original job posting here: https://shopnbc.mua.hrdepartment.com/hrdepartment/ats/Posting/view/404

 


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