Customer Service Rep (work from home)

May 8th, 2013

SYKES is now hiring Work at Home Customer Service Representatives. This is a part time Saturday and Sunday Customer Service.

Pay rate is $9.50 per hour. A 401K Plan is available, in addition to medical coverage.

Responsibilities:
You will experience a different kind of job, working from the comfort of your own home office. Because of their many clients, they can offer a wide variety of calls that you might find exciting: Customer Service, Account Management, Technical Support, Billing / Collections, and Inbound Sales. The main responsibility is to answer back to back calls during your shift to assist customers and resolve issues on each call. Other responsibilities:

  • Effectively dealing with any issues and solving problems that arise on the phone with effective communication skills
  • Consistently using multi-tasking skills to follow an internal process of understanding the issue and finding a solution to the issue while communicating with the customer
  • Handing a large number of calls each day without losing enthusiastic voice and attitude
  • Answering all calls promptly and efficiently

Benefits:

Unlike almost all Work From Home positions, there is NO startup costs associated with this role, and you are NOT a contracted worker. The Customer Service Rep is a full-time employee of Alpine Access and eligible for benefits, promotions, etc.

  • Legitimate, work from home opportunity with a large, reputable company
  • Access to health benefits
  • Paid training to ensure our employees are successful
  • Career advancement and performance incentives
  • Saving over $5,000 per year on not having to commute
  • Flexibility in work schedules and true work/life balance

Apply by filling out the online application here: https://jobs.alpineaccess.com/apply/stages-of-application-process/

 


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