Escalation Support Trainee

March 11th, 2013

The contact center for Enterprise holding has openings for  Escalation Support Trainee. You must:

  • Be an Arizona resident living in the Phoenix metro area
  • Be available for a 6 week virtual training class (Monday – Friday, 9a-6p)
  • The position requires working flexible schedules that may include afternoon and/or evening hours, with both weekend days required
  • The starting pay for this position is $14.80/hour


  • Bachelors degree required
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be at least 18 years old
  • Minimum 1 year of continuous work experience at the same employer
  • Minimum 1 year customer service experience; previous customer/escalation support experience preferred
  • Must have basic computer navigation skills and knowledge of Microsoft Office Applications
  • Must have the ability to meet PC and Internet requirements
  • Must be able to work 40 hours per week
  • Must be able to work a flexible schedule including day and/or evening hours
  • Apart from religious observation, must be able to work both weekend days (Saturday & Sunday)


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