We are seeking a professional that is outgoing, personable and comfortable working in a team environment.
- Provide contact center services from home (phone, email and/ or chat support)
- Work at home – No commute! No clothes to buy! No day care expenses!
- Hourly pay from $8 – $15 an hour.
- Answer phones and respond to customer requests in courteous and professional manner.
- Provide customers with product and service information.
- Identify, research, and resolve customer issues using available resources.
- Escalate customer inquiries and issues when not able to resolve.
- Update credit card information and process payments.
- Research billing and payment issues.
- Review account history and activity with customers.
- Be at least 19 Years of Age or Older
- Be a legal Citizen residing in the United States
- You cannot reside in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, Wisconsin
- Pass an English Voice Assessment
- Pass a Background Check
- Must Own a Desktop or Laptop Computer
- Must Have reliable internet service