Job: Customer Service Specialist

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Job Title Customer Service Specialist
Category Customer Service
Location West Virginia
Job Information

This particular job requisition is only for West Virginia residents. If you are not physically residing in West Virginia please do not apply to this requisition. Please visit our website and apply to the appropriate state requisition.

We have three types of work at home positions that we hire for regularly: Customer Service, Sales & Service, and Technical Support Representatives. Every position we have is centered around providing excellent Customer Service and some positions are more sales or technically focused. Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.

We offer paid training and employee benefits too!
You can save a lot of money and time, and oftentimes have less stress, when you work from home. There is no gas to purchase, windshields to scrape in the winter and bad weather to drive through, clothes to purchase or dry clean, and no lunches, coffee or snacks to purchase daily.

Requirements:

  • High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales & Service position)
  • We need you to have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process. You can work from a laptop, but will need to be hard-wired while working.
  • Your monitor will need to be 17” – minimum (capable of 1024 x 768). A flat panel display is highly recommended, televisions cannot be used as monitors.
  • A quiet, distraction-free, location in your home to work.
  • A telephone (landline or cell) is required for part of your training and team calls. This phone is not used to receive your incoming work calls; your Internet connection is used for that.
  • An approved headset and flash drive will be required before you start working with us. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you.
  • A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously.
  • We need you to be a “people person” who enjoys talking and assisting others. Think about how much you enjoy receiving excellent customer service yourself? Well, we need you to take pride in providing that same great service to others.
  • We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week.
  • Schedules vary and will be discussed during the interview.
  • Great benefit options include: medical, dental & vision benefits, 401K, and tuition reimbursement. We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.

 

Apply Now

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