Job: Quality Analyst

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Job Title Quality Analyst
Category Technology & Web
Location Jacksonville
Job Information
Be a part of the Market Operations world – Connect with consumers and expand future opportunity. Humana is seeking a Market Management Analyst to collect multi-faceted data, analyze information, make recommendations, drive decisions, and implement and execute on recommendations.
  • Provide business analysis by segment, product, funding, intermediary, duration, etc.
  • Perform specific analyses to support business decisions.
  • Develop annual membership and revenue (premium and fees) budgets by segment and product.
  • Provide routine and ad hoc analyses of budget versus actual and year over year results.
Key Competencies
  • Accountability:  Meets established expectations and takes responsibility for achieving results; encourages others to do the same
  • Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and  takes responsibility for the impact of one’s actions.
  • Collaborates:  Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana’s overall success first.
  • Pursues Excellence:  Seeks out learning, strives to develop and expand personally, and continuously helps others upgrade their capability to contribute to Humana.


  • Bachelor’s Degree in Business or a related field
  • Prior health insurance experience
  • Comprehensive knowledge of all Microsoft Office applications, with emphasis on Access.
Role Desirables
  • Familiarity with Humana’s operating systems
  • Experience working with HEDIS or STARS
  • Previous experience with Quality Initiatives
  • Prior work history in a fast paced sales environment or market office
Reporting Relationships
You will report to a Manager.  This area is under the leadership of the SVP & Chief Operating Officer.

Apply Now

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