Job: Quality Assurance Analyst

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Job Title Quality Assurance Analyst
Category Technology & Web
Job Information

In this position you will be responsible for conducting an ongoing testing program measuring the effectiveness of current processes in Correspondent Operations.


  • Examining and analyzing programs, processes, controls, documentation and/or files of unusual, complex and/or higher risk transactions to ensure compliance with internal company requirements, agency requirements, and/or government regulations.
  • Clearly communicates overall process or transaction quality and provides feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies.
  • Analyzes risks and offsets and develops solutions for problems identified.
  • May provide work direction to others and provide support for other risk testing initiatives as needed.
  • Successful candidates must possess a strong aptitude for working independently as well as collaborating with people across multiple locations.


  • 4+ years experience in one or more of the following: quality assurance; operations; loan documentation; loan servicing; or underwriting.
  • Strong knowledge of mortgage business processes and objectives.
  • Proven success utilizing strong analytical and research skills.
  • Demonstrated ability to multi-task and prioritize successfully, including meeting and/or exceeding deadlines.
  • Proven success in collaboration and communication skills, including both written and verbal.
  • Demonstrated technical skills, including but not limited to experience using Microsoft Word, Excel, and PowerPoint.


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