Korean Bilingual Tech Support

August 27th, 2013

Modis is looking to hire Work from home Korean Bilingual Computer Support(Help Desk) to provide technical support in both English and Korean to computer customers.

No candidate will be considered who does not have fluent conversational skills in Korean.

Responsibilities:

  • Communicates with end users to provide customized solutions utilizing company standard software products and services.
  • Will provide support for PC Computer Off-the-Shelf (COTS) products and enterprise-wide customer applications.
  • Help customers needing assistance with account administration (Password resets and account unlocks), distribution of software, hardware and software troubleshooting, remote access and VPN support, and service / support request entry via an Incident tracking system

Qualifications:

  • The successful candidate will have comprehensive knowledge in the use of personal computers.
  • Must be able to successfully communicate via telephone, email, and person-to-person moderately complex technical information, and accurately compose correspondence and reports.
  • Must demonstrate excellent customer service and team skills.

APPLY HERE:info@modis.com


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