Order Capture At Home Agents

December 31st, 2012

ShopNB is looking for Work at Home Representative to provide service to their customers from the comfort and convenience of your home office.

Duties include answering inbound calls to assist customers in placing orders, completing transactions in real time, working simultaneously with multiple software applications, consistently following up on promises and commitments on a timely basis, and appropriately identifying and escalating unresolved issues


  • High School Diploma or GED
  • Able to work part-time; estimated average of 25-30 hours per week. Must be available and flexible to work within the timeframe of 7:00AM– 1:00AM, 7 days a week to include a minimum of 8 hours across the weekend. Candidates who desire to work all weekend hours are welcome.
  • Must meet the Minimum Technical Requirement and Internet Service Providers.
  • Must live in within 60 miles of Eden Prairie, MN
  • Must be able to come on-site to the headquarters for 1 week of paid training.
  • Highly PC literate and have their own PC with a reliable high-speed Internet connection
  • Able to type 35 words per minute
  • Prior call center experience preferred



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