Remote Business Coach

September 4th, 2013

Articulate is looking for a business coach to join their sales team and help drive their sales goals and objectives. As a success coach you’ll work with prospects and recent customers to help them be successful using our products. You’ll guide prospects during their evaluation phase, answering questions and helping facilitate the evaluation and purchase process. You’ll also help customers be successful immediately after making a purchase.


  • Help prospects and customers by answering questions, meeting their needs, and resolving issues
  • Meet (and exceed) target revenue goals
  • Achieve outstanding customer satisfaction scores
  • Qualify customers and lead them through the sales process
  • Provide sales quotes and explain Articulate licensing options
  • Conduct live product demonstrations
  • Answer phone calls, emails, and chat requests
  • Work with Articulate’s enterprise account managers on appropriate hand-off of leads
  • Create, manage, and update lead and contact information in
  • Keep current with existing and new products as well as industry trends
  • Delight customers and prospects during every interaction


  • Previous sales and/or customer support experience with record of achievement
  • Aptitude for fast-paced, high-volume roles
  • Excellent written and verbal communication skills
  • A positive attitude and customer fixation
  • Self-starter who can resolve issues and problems independently
  • Interest in working remotely
  • Ability to multi-task, prioritize, and manage time effectively
  • experience strongly preferred
  • College degree required
  • Knowledge of online training space preferred


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