Remote Web Customer Support

October 7th, 2013

WPMU, one of the leading wordpress theme and plugin development firms is looking for support reps to join their team on a Full Time (that’s 40+hrs / week) basis. This is a work from home position. It doesn’t matter where you are located, as long has you stay online during your designated shift.

Responsibilities:

  • Hanging out in our forums being massively friendly, helpful and useful
  • Assisting with and solving all manner of WordPress questions, with style!
  • Co-ordinating with our developers over bugs, features and cool new stuff
  • Updating and building great documentation
  • Fielding email inquires from existing and potential new members
  • Being an active part of the Incsub team
  • Sharing cat photos, amusing videos and animated gifs

Skills:

  • Have a really good familiarity with WordPress and, ideally, WPMU DEV
  • Along with amazingly great communication skills, ideally you’ll be a native English speaker, but we’re flexible on that
  • Love impressive response times, typing speed (it matters) and the ability to really bang good stuff out
  • Might even be able to code (php/mysql and/or html/css) a bit, or a lot, even better

If you interested in this position, please see the original job listing here: http://incsub.com/careers/support/


facebook like