Virtual Account Manager

February 22nd, 2013

P1 Technologies is looking for a Virtual Account Manager.

The Virtual Technology Account Manager (VAM) is responsible for the cultivation, administration, and maintenance of the client relationship. The VAM builds relationships with clients through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust. In addition, the VAM must be able to work as part of a team, mapping accounts with the sales team to effectively manage all supplementary communication between P1 Technologies and the individual client.

Duties:

  • Manage bid and quote pipeline: Ensure processes are in place.
  • Set Meetings with prospective clients.
  • Ensure P1 Technologies delivers an outstanding customer experience.
  • Day-to-day management of house accounts.
  • Ensure every customer is contacted regularly and that customer and opportunity information is entered into our CRM application quickly and accurately.
  • Post-meeting and post-sale “follow-ups” with customers and leads.
  • Coordinate internally to fulfill customer requirements and resolve customer issues in a timely manner to improve customer satisfaction.
  • Be continuosly alert and responsive to changing customer business environments and needs.
  • Act as an interlink with marketing, inputting on the marketing programs and activities.
  • Continue to stay abreast of P1’s changing product portfolio and the changing demands of the market place.
  • Identify new client opportunities through client contacts and consultants via candidate marketing and relationship building.

 

Skills:

 

  • Bachelor’s Degree or an equivalent combination of education and work experience (A college degree is preferred, but if no degree, please still apply!).
  • Previous employment experience in the Information Technology field – Storage VARs, Vendors, etc. (preferred)
  • Experience with Avnet, EMC, and Cisco Tools.(preferred)
  • Experience with CRM operation.(preferred)
  • Experience with Quoteworks.(preferred)

Starting pay rate is $10/hour

Apply by sending your resume to events@p1technologies.com


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