Virtual Call Center Representative

May 7th, 2013

Windy City is looking for virtual call center representatives who are able to work 25-29 hours per week during the call center hours of Monday – Saturday, 11am – 8pm CST, and Sunday 1pm – 4pm CST. Qualified candidates must be able to commit to a set weekly schedule ..

You must have a PC computer (no MACs) with Microsoft Office or OpenOffice and high speed DSL or cable internet connection at home that is hard-wired or directly connected to the modem via Ethernet cable. (their dialer system does not accept a wireless connection and it is not recommended to have a wireless carrier.) Your internet download speed must be over 2.0 MBPS and upload speed should be over 1.0 MBPS.

Pay is $9.00/hour

Skills/Requirements:

  • Must be a resident of Illinois, Indiana or Georgia
  • Must be over the age of 18
  • Above average computer and typing skills
  • Excellent communication skills and outgoing personality
  • Handle a large number of calls daily without losing enthusiastic voice and attitude
  • Have basic understanding of online marketing
  • Able to work in a scripted environment
  • Able to download & install software. If hired, you will need to download & install a program that allows you to use your computer to make calls. You will also be required to download and use Firefox as a web browser.
  •  Ability to delete cookies on your computer and take basic screenshots
  • Prior call center experience a plus

System Requirements:

  • Minimum Workstation Requirements: (Assumes the Virtual Call Center is the only application running on the agent workstation.)
  • Processor: Intel Pentium IV 1500MHZ or greater, or equivalent (based on published benchmark results).
  • Memory: 1.0 GB or greater if using Windows 2000 or Windows XP. 1.5 GB or higher with Windows Vista and Windows 7.
  • Java Runtime Environment version 1.6.15+ (6.0). 32-bit version required for soft phone use.
  • Screen Resolution: 1024×768 or higher.
  • Some optional features require Microsoft Office 2003 or later.

Apply here: https://birddog.recruiterbox.com/jobs/19666

 


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