Virtual Certified Specialist $10-$15 Per Hour

July 29th, 2013

Fast growing direct response marketing company focused on Health & Wellness and Beauty & Supplemental products located in South Florida has business opportunities that allow you to work from your own home.  As a Virtual Contractor, you determine your availability and schedule.

This opportunity is designed to support their direct response sales center by handling in-bound customer service calls generated from media campaigns.


  • Answer incoming calls with goal of converting 65% of calls to sales
  • Navigate between numerous windows to capture data
  • Use effective listening skills to gather and document necessary information for customer quickly and accurately
  • Stay current on products, promotions and procedures
  • Handles all aspects of the customer interaction in a professional manner
  • Summarize client information and purchase at the end of every call based on information displayed on computer screen


  •  Availability on weekends a must
  • Successful completion of five day, instructor led and self-paced on-line interactive certification program
  • Excellent communication skills (ability to read, write and speak English)
  • Exceptional listening and relationship building skills
  • Proven sales experience including ability to overcome objections, upsell  and close
  • Minimum two years of telephone customer service experience
  • Ability to calculate basic mathematical transactions
  • Ability to multi-task while viewing multiple screens, entering data and speaking with the customer
  • Maintain a quiet, secure home office free from distractions and equipped with: computer with Windows 7, modem, high speed internet access, printer, shredder and USB noise cancelling headset
  • Ability to maintain quality guidelines at a minimum of 85%
  • High school diploma or equivalent
  • Bilingual abilities (ability to read, write and speak Spanish is a plus)


  • Service Rates range from $10.00 – $15.00 per hour based on schedules serviced and incentive program
  • Hours are based on the company needs and Virtual Contractor availability.  Current hours available include weekends and early morning hours.


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