Virtual Technical Support

December 18th, 2012

SupportSpace – South San Francisco, CA is looking t hire virtual technical support reps as an independent contractor. This is a work from home job. You will be providing support to customers for a high-profile retail brand using cloud-based technology and tools.

You must be able to pass a criminal background check to begin the certification process.

SupportSpace will provide certification on its platform, workbench, and service offerings through its SupportSpace University Learning Portal. You must pass the SupportSpace certification to validate that you have the technical knowledge and understanding to succeed in providing excellent service to customers.

Benefits:

  • Create your own work schedule.
  •  Gain credibility by joining one of the largest on-line technical support communities.
  •  Make money while utilizing SupportSpace’s dynamic platform to access customers.
  •  Get recognition and visibility with customer reviews.
  •  Help customers who seek technical expertise.

See the SupportSpace website: http://corporate.supportspace.com .

How does it work?
Once you are SupportSpace certified, you can log on to the SupportSpace network to receive calls or chat sessions from consumers, most of whom who have already enrolled in a pre-paid tech support plan from a nationwide retail chain. These consumers will be routed to you based on your expertise and profile. You assess the issue and choose the service that will resolve the consumer’s issue. The consumer can give you a rating, and the higher your ratings, the more sessions you will have routed to you!

Compensation:
Compensation is typically a fee paid for a successfully completed service, and the amount is based on the type of service you provide.Some SupportSpace Experts earn over $6,000 USD a month by providing a high level of service. Experts are paid monthly for services provided the previous month.

Requirements:
SupportSpace does not provide tech support training, so you need to be an experienced tech support professional with relevant expertise handling service types like the following:

  • PC and Mac Support • Tablet Support •  Mobile devices
  •  Anti-Virus • PC Tuneups • Software troubleshooting

APPLY HERE


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