Virtual Transition Specialist

April 10th, 2013

RiseSmart is looking to hire a Transition Specialist for supporting their Transition Concierge clients.

This is a work from home opportunity. If selected for this opportunity, you will participate in paid online training, for which you will be compensated on an hourly basis (flexible part time hours) . Once you are certified on the Transition Concierge process and technology, you will officially join the network and be eligible to take on outplacement projects for their clients. Over time, the Transition Specialists who maintain the best efficiency metrics and client satisfaction will be provided with the most opportunities to take on new work.

Job Description
RiseSmart’s Transition Concierge service is an alternative to traditional outplacement firms – it is an efficient and cost-effective transition management solution focused on what transitioning employees need most: a new job.

As a Transition Specialist, your main focus is to assist each of your clients in getting a new job fast. You role will be divided into two areas of responsibility: Customer Service (20-30%) and Job Search Coaching (70-80%). In addition, you will be required to document all of your activity so that we have a full and accurate picture of each client.


  • 5-10 years of recruiting, staffing or human resources experience
  • Strong customer service skills
  • Excellent communication skills – written and oral
  • Excellent rapport building skills – a “natural ability” to make clients feel cared about
  • Bachelors Degree Preferred
  • Experience in career services, job search or outplacement programs a plus.
  • Strong comfort level communicating with senior level executives


  • Personal Computer meeting specific requirements.
  • High Speed internet service with 512 Kbps or better broadband internet access (Cable or DSL; no satellite or dial-up)
  • Windows XP, Vista, or Window 7 with Internet Explorer 7.0 / Firefox 3.0 or better
  • A home location where you can commit to work uninterrupted by others and one that is free from background noise such as: family members, appliances, traffic, pets, TV/music, etc.
  • Home office should be located in MST time zone.


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