Staffmark is hiring WAH Customer Service/Technical Support Representative. Various schedules available for you to work from home in your own office! Full-time, Part-Time & Split Shifts available!
They have openings for over a 100 people to enter a 6 week paid-training program. With successful graduation from the customer service training, employees will transition to the customer’s payroll!
- Perform call center customer service functions from home based office
- Attend virtual customer service training classes to learn the job from 10:00am – 7:00pm EST Monday through Friday for 6 weeks
- Work EVENING SCHEDULE that includes SATURDAYS AND SUNDAYS once training is complete.
- Receive inbound calls throughout the US and assist customers with programming, equipment and account needs
- Provide troubleshooting and ensure one-call resolution
- Offer enhanced services to customers
- Utilize call center computer technology to input, track and report customer issues
- Meet daily quality goals and customer survey performance metrics
- Perform data entry functions and documentation.
- Provide outstanding customer service support
- Communicate company policies to customers
- Meet daily schedule adherence requirements
Starting hourly wage: $9.50 plus. 10% differential for bilingual Spanish skills — Opportunities for incentives!
APPLY BY: Contact Johnny Van Leer at 775-827-9595 or Email: email@example.com
Original Posting: http://www.staffmark.com/jobSearch/jobSearchView.asp?jobID=13822&catID=8