Work At Home Corporate Travel Counselor

August 28th, 2013

American Express is looking to hire a work at home  Corporate Travel Counselor.


  • At least 2-3+ years of corporate travel experience is required; current experience is highly preferred.
  • GDS experience is required, current Sabre experience preferred.
  • Extensive International faring, construction of complex itineraries and destination knowledge is required.
  • Written and oral communication skills are critical to this position.
  • Candidate should have excellent relationship skills, be accurate, have strong time management skills, and be a team player.
  • Call center experience and/or travel school completion is highly preferred.

Due to the business needs, this person will need to be flexible to the Hours of Operation: Monday-Friday From 7:00 a.m. To 8:00 p.m Central Time.

Axcess@Home Requirements:

  • Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
  • Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
  • Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
  • Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
  • High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP’s are permitted)
  • Dedicated and separate analog landline phone for training and production calls (no VOIP – voice over internet protocol)


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