Work At Home Customer Care Support

September 9th, 2013 is looking for a part-time, work at home customer care support reps to assist their customers with troubleshooting and setting up their network on

You will be working remotely making changes, adjustments and updates to internal data, on behalf of their users. You will be the first line of contact within their Support Center database.

Pay hourly rate:
$10.00-$12.00 based on experience


  • Providing technical support and customer service to clients and possibly escalating to Quality Assurance Department for further evaluation.
  • Work with customers to gather requirements, troubleshoot and resolve account issues
  • Respond to questions via phone and email regarding online social media management system (
  • Must have at least 2 years of related support experience.

You are responsible for your own hardware equipment (computer, internet, phone/skype line). Some office time may be required.


  • Customer Service experience 1+ years
  • Technical background and/or experience working with computers
  • Associate Degree or equivalent experience
  • General knowledge base of the most used software, operating systems, browsers and telephony applications


Nice to have:

  • Previous Service Desk experience 5+ years
  • formal training that includes special certification or educational requirements
  • Computer Science background


facebook like