Work At Home Engagement Manager

March 28th, 2013

Aetna is looking to hire a full time Work at Home Engagement Manager, responsible for business/territory in the West Region.


  • Consult on the deal terms to ensure the operational viability of the solution and determine and execute the operational plan for achieving the overall program goals.
  • Lead all aspects of the ACO implementation with a team of highly matrixed resources.
  • Ensure the achievement of financial, product, technology, clinical, and operational ACO goals.
  • Develop a mutually beneficial working relationship with various clients by consulting on the operational design and implementation of the ACO strategy while promoting the objectives of improving health care outcomes and increasing patient quality and value.
  • Seek to optimize customer interaction, anticipating customer needs and acting as the voice of the customer internally, providing recommendations based on customer needs.
  • Define, organize, and lead a team of various Aetna, client and external resources to implement complex new arrangements with combinations of financial, product, technology, clinical, and operational elements such that the client and Aetna meet all program goals


  • Bachelor’s degree required
  • Master’s degree preferred
  • Project Management Professional (PMP) Certification or other project/program management training preferred but not required.
  •  5+ years of hospital system and/or health insurance industry experience; deep knowledge of the health care industry
  •  5+ years of client management
  •  Outstanding verbal and written (Microsoft Word and PowerPoint) communication skills, including formal presentations for all levels of management


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