Work At Home Sales Representative

August 6th, 2013

HSN has a part-time opening for a work at home sales representative. All sales calls are with HSN customers calling them for the opportunity to shop and learn more. You must live in Pinellas, Hillsborough or Pasco Counties within the state of Florida


  • Field inbound calls from our customers with potential for extended periods of high volume.
  • Maintain a quiet remote work environment free of background noise
  • Apply active listening skills, interject and paraphrase appropriately to best understand the customer’s needs and wants
  • Utilize tone/enthusiasm to provide energy into the customer interaction that will drive sales and customer satisfaction.
  • Responsible for promoting sales and upsells – offer alternatives, and closes sales while maintaining rapport with customers
  • Take personal initiative to achieve goals and objectives
  • Receptive to coaching and eager to implement developmental suggestions for improving performance.
  • Remain highly engaged in a team environment through team meetings, instant messaging and use of email.


  • Must have a high school diploma or GED equivalent
  • Standard telephone service (analog landline) (727 or 813 area code) with a wired jack near your computer
  • Work At home phone number must be the home residence
  • Telephone Headset
  • Previous experience in sales or customer service
  • Strong PC skills to include: Internet, Microsoft Windows and Outlook
  • Windows XP (Service Pack 3), Windows Vista (Service Pack 2), Windows 7 or 8, Macintosh (OS X 10.6 or later
  • Minimum Processor Type: Intel, AMD Athlon, AMD Duron, Celeron or Pentium III or better with a minimum processor speed of 1 GHZ (1000 MHz) and a minimum RAM of 1 GB for Windows 7, Windows XP and Windows Vista
  • 500 MB minimum free disk space
  • Sound Card with Speakers
  • 17″ or larger color monitor capable of displaying a resolution of 1024 X 768
  • Mouse and Keyboard (wireless is allowed). If using a laptop computer, you must have a wired desktop mouse connected to the laptop for proper navigation
  • Headset compatible with your phone and connected to the phone (wireless headset/phone is not permitted)


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