Work At Home Technical Support Representative (Level I)

February 25th, 2013

Telenetwork is looking for a technical support representative with:

  • Exceptional customer focus with an emphasis on enhancing the customer experience
  • Good oral and written communication skills
  • Ability to handle a high volume of phone calls in a structured environment
  • Proficient in Windows-based computer skills

This is a Work from Home position that will require you to provide and maintain your own equipment; specifically a Windows-based computer, reliable Internet service and USB Headset with microphone.

You will also need to be able to provide a quiet work environment, from which you will take calls.

You will be held to the same standards as in-house techs and are expected to read and abide by the policy handbook.

You will be given tools to work with and it is your responsibility to use them appropriately and within company guidelines.


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