Work At Home Technical Support

June 24th, 2013

Kelly IT is currently looking for work at home Technical support.  Kelly Technical Support Advisors work independently from home in a collaborative virtual environment that offers stability, benefits and bonus compensation.

- A High School Diploma or GED.
- Part of the essential job functions are to operate the following equipment, telephone, computer, smart phone, MP3 player, and navigate through a computer and a web browser.
- Strong customer service skills and a passionate aptitude for technology.
- Strong sales skills in order to up sell the customers protection plan.
A Home Office:
- A home based environment that is quiet and free from distractions.
- Either broadband cable or ISDN high speed internet service or be willing to install service.
- A traditional voice grade phone service using a Public Switch Telephone Network, commonly referred to as a Plain Old Telephone Service (POTS line) or a VoIP phone service or be willing to install one.
-The hours of operation are from 7:00AM and 12:30AM EST Monday- Friday and 8:30AM and 11:30PM EST Saturday and Sunday.
- This is a part time position at least 24 hours per week.
- Shifts can fall anywhere between 3:00PM to 11:30PM EST, including required weekend hours.
- Employees will be required to flex up to full time hours, 36-40 hours per week, at the request of our client for up to 4 weeks at a time. These flex periods are approximately 3 times per year and normally occur late spring-early summer, fall, and the holiday season.
 -Open availability to work on all holidays including Christmas Day, Thanksgiving Day, and the Fourth of July.
-Open availability to attend 4 weeks of virtual training from 3:00PM – 9:30PM EST Monday – Friday.

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