Work From Home Call Center Representative

March 22nd, 2013

NCO is looking to hire work at home call center reps.

They currently provides services through offices in Antigua, Australia, Barbados, Canada, Guatemala, India, Mexico, Panama, the Philippines, United Kingdom and the United States.

Responsibilities

  • Communicate with patients/clients/customers by telephone and/or written correspondence to attempt to bring resolution to unpaid accounts.
  • Supply thorough customer service, maintain positive patient/client/customer relations, and work efficiently in the name of the client.
  • Provide thorough, efficient, and accurate updates on computer files for each call made.
  • When requested, process all correspondences with adherence with pertinent legislation guidelines where applicable.
  • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry.

Qualifications

  • High School Diploma or General Educational Development (GED) certificate.
  • Previous customer service and collection experience preferred.
  • Ability to maintain the highest level of confidentiality.
  • Ability to adapt to a flexible schedule.

APPLY HERE


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