Work From Home Seasonal Customer Care Associate

July 11th, 2013

Neiman Marcus is hiring work from home seasonal customer care associates. The Customer Care Phone Associate would be responsible for providing exceptional service and sales support to customers in our catalog and online division. This associate would assist customers with purchases as well as inquiries related to any of the Neiman Marcus brands.

All training for this position is via internet. There is no classroom training.

  • This seasonal assignment will begin from August-October 2013 and is forecasted to run through January, 2014.
  • This position is an hourly position at $11.00 per hour.
  • Successful applicants must pass a comprehensive background check that includes a credit screening.
  • Hours may fluctuate based on the needs of the business.
  • Most schedules are flex schedules for 16 – 40 hours per week; we are a 24/7 365 day a year call center.
  • You work up to eight hours between the time frame you select.
  • You MUST be available to work any day of the week, Sunday – Saturday.
  • You will be scheduled off two consecutive days per week. You receive your schedule two weeks in advance.
  • You will be required to purchase a phone, have a phone line with metro number (214 or 972), headset and meet all the technical requirements listed below in the job requirement section.


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